I need to travel to India at the end of November this year to train up our new colleagues in the Chennai new office, so I have started applying the Indian Visa online through their offical website IndiaVisaOnline. After trying several times, I finally got through the final stage, however, I would like to share my extreme experience in the last couple of weeks.
1. I crashed their website at least 5-6 times on the same page, and each time took them around 5 minutes to be back and running again. Based on my test, I believe entering a website without “http://” prefix could crash it. I am really thinking about to test it again..
2. I had to squeeze in phone numbers and addresses into the same field that has 80 character limit, which forced me to truncate random characters to make them fit and at the same time it became totally unrecognisable address. So what’s the point here??
3. The passport and business card need to be uploaded in PDF format, well, fair enough, but why 300K limit? I had to keep shrinking the size in PNG format, convert and then repeat the loop, until I can barely see the text on my passport!! THIS ISN’T 1980s folks!!! GO TO OFFICEWORKS AND BUY A HARD DRIVE!!!
4. Now, after several hours of trying, I finally got to the last step. And what a surprise in the success message, with every piece of information missing on the confirmation page. I am wondering, should I call them to confirm if I made through or not?
Use my manager’s word, “A monkey with no arms could code better than whatever el-cheapo graduate they fished out of the fail pond to write this website”!!
I am sure that there are other guys out there have the same experience as mine, has anyone complained to the officials?
